FAQs to Answer Your Common Questions
- General Information
Why should I choose Classen Urgent Care?
At Classen Urgent Care, we constantly strive to achieve the highest degree of caring, excellence, integrity and results. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the urgent care industry. This unique combination of values, performance standards and commitment serves as the key to our success.
Where are you located?
Classen Urgent Care Clinic is located just North of Highway 9 on Classen Boulevard, on the West side of the road, just across the street from Best Western Hotel. Our office is conveniently located in Norman, Oklahoma, less than five minutes from the University of Oklahoma student housing, the Hitachi plant, AT&T Center, and the Post Office Training. We are proud to serve The University of Oklahoma, all of Norman, Noble, Oklahoma City, Purcell, Lexington, Pink, Slaughterville, Little Axe, and surrounding communities.
How long is the wait time to see a provider?
Usually 20 minutes or less! We know your time is valuable. Our goal is to provide quality care as quickly and conveniently as possible. To do this, we have more staff on hand to meet patient needs.
During flu season, wait times may be a bit longer as we treat more patients than normal.
New patients' initial visit will be slightly longer in order to fill out the required new patient paperwork.
Start to finish, we strive to make your visit no longer than one hour.
Can I check in online?
No. We strive to keep your wait time as short as possible by providing more qualified staff to render your care. We will see all patients in the order of their arrival and severity of their medical condition.
Can my minor child be seen here without a guardian?
Yes! We need the Authorization to Treat a Minor form signed by the child's guardian in order to see and treat him/her.
- Services Offered
Do I need to go to the Emergency Room?
Due to multitude of problems that sick children under 3 months of age could have, they truly need to been seen by their pediatrician and/or the Emergency Department.
Also, if you are experiencing any of the following life-threatening conditions, you should immediately call 911.
- Heart attack
- Open bone fractures
- Severe bleeding
- Chest pain of any kind
- Head injury
- Major trauma
- Loss of consciousness
- Severe abdominal pain
- One-sided weakness/numbness
What services do you provide?
At Classen Urgent Care Clinic we know sometimes feeling great can't wait. That's why we provide a wide-range of minor emergency and general medical services to get you feeling better sooner!
Click the link below to learn more about the services we provide.
- General Medical Care
- Occupational & Employment
- DOT/DMV Physicals
- Schools and Sport Physicals
We also provide the following medical services:
- Motor Vehicle Accident Check-Ups
- Vaccinations and Immunizations
- Digital X-rays
- Onsite Laboratory Services
- Electronic Prescription Services
Why should I have my DOT physical at Classen Urgent Care?
We have Nationally registered DOT examiners available on almost every shift, 7 days per week. No appointment needed!
We provide cost-effective DOT/DMV physicals to smooth your path to certification and get you on the road without delay.
Can I visit you if I was in a car accident?
If you have been involved in a car accident, you will be taken care of at Classen Urgent Care Clinic. We will bill your car insurance directly!
- Billing and Payment
Can I pay my bill online?
Yes, simply go to Online Payments and follow the instructions to pay your bill safely and easily online.
Can I be seen here if I have no insurance?
Yes! If you do not have insurance, are unable to use your insurance due to gaps in coverage, or have only Major Medical insurance, we have special discounted prices to help you.
What insurance plans do you accept?
We accept most major insurance plans and offer discount medical programs to our uninsured clients to get you on the path to feeling better sooner. For more information on the insurance we accept, visit our Insurance information pages.